What is virtual receptionist?
A remote (usually human) receptionist service that answers calls on behalf of a business.
A virtual receptionist is a remote human answering service that picks up your business phone, takes messages, books appointments, and transfers calls. Examples include Smith.ai, Ruby Receptionists, AnswerForce, Posh, and Davinci Virtual. Virtual receptionists are typically charged per minute or per call ($1.80–$10/call) and most plans cap usage at a fixed number of minutes per month with overages. Modern AI receptionists like PYREXA are functionally similar but software-based — flat pricing, 24/7 by default, and integrated directly with your CRM — at roughly 5–10× lower cost at typical SMB call volumes.
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