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What is no-show recovery?

Automated outreach to recover missed appointments and rebook the customer.

No-show recovery is the automated process of reaching out to a customer who missed a scheduled appointment and offering to rebook. No-show recovery typically combines SMS (immediate) + AI callback (within an hour) + a final email if neither converts. Most service businesses see no-show rates of 15–25% on appointments; well-implemented no-show recovery typically cuts the rate in half by converting missed appointments into rebooked appointments rather than lost revenue. PYREXA includes no-show recovery on Growth, Pro, and Scale plans.

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