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Use case · 2026

AI receptionist for HIPAA-compliant practices

HIPAA mode + Business Associate Agreement included on every plan that needs it. No enterprise tier required.

The problem

  • Most AI receptionists gate HIPAA behind enterprise pricing tiers
  • BAA negotiations take weeks — your practice is exposed every day until signed
  • Recording consent varies by state; manual config is a malpractice risk
  • After-hours triage for medical practices needs nurse-line equivalents

How PYREXA solves it

  • PYREXA ships HIPAA mode by default on every plan that needs it
  • BAA available the moment you sign up — no enterprise upsell
  • Two-party-consent recording handled automatically by state
  • After-hours triage prompts ship with medical/dental templates and 911 escalation

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FAQ

Does PYREXA sign a BAA?

Yes. The BAA is included with any plan that needs it (typically dental, medical, mental-health) — no enterprise tier required.

How does it handle two-party-consent states?

Automatically. PYREXA detects the caller's state from the area code and plays the appropriate recording-consent notice at the start of the call.

What about after-hours medical triage?

PYREXA ships nurse-line-equivalent triage prompts that handle common medical-emergency patterns and escalate to 911 when warranted. Configurable to your specific protocols.

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